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Indian Arts and Crafts Act of 1990:
This website does not imply
or suggest that items for sale on this website are hand made by
a person or persons who are members of a federally recognized
tribe, unless otherwise indicated in writing and clearly
identified next to the item displayed. You are advised to first assume all items
displayed for sale on this website are not made by a member of a
federally recognized tribe. The list of items specifically made by
persons who are members of a federally recognized tribe has been
deleted to avoid consumer confusion -- and pages displaying
non-manufactured, handcrafted arts and crafts contain a notice
regarding the origin of items displayed on that page.
Items such as books, cd's, dvd's, t shirts, ceremonial items,
clothing and regalia, drums, flutes, flags, furs/hides, gifts,
home decor, greeting cards, healing clay, herbal medicine,
herbal tea, jewelry, soap nuts, teepees, videos, and women's
gifts are not hand made by a members or members of a federally
recognized tribe. In some cases, a supplier company may be
owned by an American Indian who is a member of a federally
recognized tribe, but the item by its nature (books, t-shirts,
etc.) are not classified as an art or craft and therefore are
not identified as being made by a person who is a member of a
federally recognized tribe.
For a copy of a free brochure entitled, "How
To Buy Genuine American Indian Arts and Crafts" go to
http://www.fte.gov and
http://www.iacb.doi.gov
Guarantee:
MAIC is
proud to offer a 30-day 100% money-back guarantee on
most products and services purchased via the
Internet on our website. MAIC strives to
insure that all patrons are completely satisfied.
Order Processing:
MAIC works hard to begin processing your order with
24 hours of receiving your order. Orders are
shipped with 36 hours of processing. Occasionally,
delays occur due to failure of email notification,
electronic outage, and computer malfunction.
Shipping Rates and Delivery
Time:
Shipping rates vary depending on the
product and destination. We use USPS for most
shipments due to the economy of service, but
tracking is not available with this service unless
an additional fee is paid by the patron.
Online tracking is available from FedEx, UPS, Avery
and a variety of other shippers. In the event
you prefer tracking, please include your request
with your order or email us at the address below. Most products are shipped to
arrive within seven to ten business days. MAIC
is not responsible for shipping delays.
Delivery times outside the
continental United States vary greatly from 7-days
up to and exceeding 90-days. Security and custom
issues are often the cause of most delays.
Foreign Customs and Delivery Tracking:
Manataka
will not be held
responsible or liable for any problems that result
at your local customs office. No refunds will
be given for items that are seized at your local
customs office. Manataka will not be held liable for
any customs duties or taxes that arise from your
local customs office. Manataka will also not be held
responsible for any additional fee the local carrier
in your country may charge. Our international
shipping prices reflect the base shipping charge not
including customs duties, taxes and country specific
fees.
Deliveries to other countries are not guaranteed
unless an additional fee is paid by the patron for
delivery tracking. Orders outside the
continental U.S. may take up to 3 - 4 weeks for
delivery.
Foreign
Customers Ordering Herbal Products:
Please note that customs and import
policies in some countries prohibit
the importing of herbal and/or
homeopathic products for personal
use. It is your responsibility to
check your country's policies.
Because of increased vigilance in
Germany, we no longer ship herbal
products to Germany and Ireland.
Estimated
delivery time for items we have in
stock is from date of shipment
provided no problems occur with your
local customs office. Some countries
may require various types of import
licenses. Manataka's Native Remedies
will not knowingly ship any products
to any countries that may require
any type of license. Manataka's
Native Remedies will not be held
responsible or liable for any
problems that result at your local
customs office. No refunds will be
given for items that are seized at
your local customs office.
Manataka's Native Remedies will not
be held liable for any customs
duties or taxes that arise from your
local customs office. Manataka's
Native Remedies will also not be
held responsible for any additional
fee the local carrier in your
country may charge. Our
international shipping prices
reflect the base shipping charge not
including customs duties, taxes and
country specific fees. Our fees ONLY
reflect the cost for us to ship your
order to your country. If you are
unsure of your country's import
policies, please check with them
before ordering.
Refunds and Returns:
Because of the nature of some products and services,
such as custom-made clothing, rugs, crafts, VHS/ CD/
DVD's, books, packaged goods, etc. a refund is
not given unless the product is defective from the
factory and not damaged by the customer. A 10%
- 25% return-to-stock fee may be deducted from
refunds. The cost of shipping and handling of
the original order and returns is the responsibility
of the buyer. MAIC is not responsible for
incorrect orders or shipping address placed on
orders by the patron.
Refunds and Returns:
Native Remedies
 We
are so certain that you will be
completely satisfied with our
wonderful, natural products, that we
offer a One Year unconditional money
back guarantee*. Simply try
our products for at least 30 days.
If you are not completely satisfied
- for any reason - return the
product to us within 1 year for a
complete refund less shipping fees.
Please return all opened and
unopened product containers,
plus your name and invoice or order
number, to:
Native Remedies Returns
11675 Fairgrove Industrial Blvd
Maryland Heights, MO 63043 USA
All
refunds will be credited using your
original payment method. Refunds
will be processed within 3-10
business days after receipt of your
return. If you have any questions or
comments about our Returns Policy,
or want to follow up on a recently
returned order, please email us at
returns@manataka.org, or call
our customer service line at
+1.501.627.0555.
* Full
refund limited to orders of $200 or
less. For larger orders there is a
25% restocking fee
* A 25%
administration fee will be applied
to all orders returned to us without
Telephone Orders:
Because of security
issues, Manataka does not accept telephone orders.
Customer Service:
MAIC loves our friends and patrons and will enjoy
speaking with you at 501-627-0555 during normal business hours.
We strive to maintain 90%
educational, spiritual and feature articles on this
website and only 10% devoted to commercial areas to
help fund our nonprofit purpose. All proceeds
from internet sales go for the nonprofit,
educational, cultural and religious purposes of the
Manataka American Indian Council. We
appreciate your support.
Thank you.
Manataka American Indian Council
P.O. Box 476
Hot Springs, AR 71902-0476
501-627-0555
Email us your
questions:
manataka@sbcglobal.net |
